Help Center

Get answers to common questions about BuildTrust

Getting Started

How do I find a professional on BuildTrust?

How do I post a job?

How do I become a Service Provider?

What does it cost?

Payments

Does BuildTrust process payments?

How should I handle payment with a professional?

What if I have a payment dispute?

Is my payment information stored by BuildTrust?

Credentials & Trust

How does BuildTrust handle provider credentials?

Does BuildTrust verify licenses and insurance?

What should I check before hiring a professional?

What if a professional's credentials are inaccurate?

Matching & Communication

How does BuildTrust match me with professionals?

Can I contact a professional before hiring?

Can I review professionals I've worked with?

Account & Privacy

How do I delete my account?

Is my data sold or shared?

Do I need a credit card to use BuildTrust?

How do I opt out of notifications?

Can't Find What You're Looking For?

General Support

Questions about using BuildTrust

support@buildtrust.com

Privacy Requests

GDPR/CCPA data requests

privacy@buildtrust.com